Frequently Asked Questions

QUESTION: do these programs include video demonstrations?​

ANSWER: yes they do

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QUESTION: how often do I receive a new plan?

ANSWER: if you've purchased a done-for-you plan (not customized) then once your 4, 8 or 12 week program is finished you'll need to purchase a new plan. Your existing plan will be cancelled after the final day unless you sign up for a new program.​

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QUESTION: how will I receive my plan?

ANSWER: workouts and instructions scheduled and delivered inside the Trainerize app. You'll receive detailed instructions via email (please check your spam/junk) to set up your ABC Trainerize profile in order to access your program.

PLEASE follow the instructions in the email and watch all walkthrough videos provided.

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QUESTION: what if I have questions?

ANSWER: email me at contact@juliehodge.ca or message me inside the Trainerize app.

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QUESTION? what if I want to cancel the plan?

ANSWER: the done-for-you programs will automatically cancel once you get to the end of that program's duration. The only program(s) that auto renew are if you signed up for one of my custom ABC Trainerize fitness programs.

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​QUESTION: do I need any special equipment to follow a plan?
ANSWER: You will need the equipment specified by the program you sign up for (ie: dumbbell program, mini band program etc.) but for the customized ABC Trainerize fitness program I would design for you, that would be designed based upon the equipment you would have access to. ​

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QUESTION: will I see results and how quickly?
ANSWER: that depends on a number of factors including how often you do the workouts, your form in executing the exercises, your current level of fitness, your consistency in following the workouts and your eating habits. Most clients who follow their programs consistently and eat a nutritious diet and minimal processed food will see and feel results within 4-8 weeks time.

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QUESTION: how quickly will my plan be sent to me after I purchase it?

ANSWER: My 100% custom designed for you ABC Trainerize plans generally require 3-6 days to be designed and prepared after you sign up. This also depends on how quickly you fill out the required consultation form after receiving the set up email from ABC Trainerize. ​​

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QUESTION: can I print out the program?

ANSWER: absolutely yes! There are several options available to print out your individual workouts from inside Trainerize, which can be done from a laptop only.

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QUESTION: what if I get sick during my 4 week program?
ANSWER:  It depends. If you've purchased one of my done-for-you programs there are no refunds or extensions provided as you receive immediate access to all content provided. If however you sign up for a 1 month or 3 month customized ABC Trainerize fitness plan option you can reach out to me via our 2-way messaging to ask for a pause when ill. 

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QUESTION: are refunds provided once a plan is designed and in the app?

ANSWER: Refunds are not available after purchasing a done-for-you and/or customized program due to the amount of time that is already put into designing the plans and your instant access to the app and program(s).